My clients can expect that I will honor the following commitments:
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- I adhere to strict rules of confidentiality and will release no information unless authorized by the client or required by law. Even the names of my clients are confidential unless the client gives me permission.
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When I enter into agreements with corporations, I hold the individual as my client, and respect his/her right to confidentiality.
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The client, on the other hand, is free to share whatever he/she wishes regarding the coaching engagement with others.
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I hold the client accountable to take responsibility for their self-reflection and inner change.
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I am committed to forwarding the client’s action and/or deepening the client’s learning.
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I show up 100% present for every call/meeting and hold the client’s agenda at all times.
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The client, the client’s manager and HR partner will be asked to complete a written evaluation at the end of each three-month period. I share these evaluations during a meeting which I facilitate between the three parties to share progress to date; sharing specific content is at the discretion of the client.
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If something doesn’t seem “right” with the coaching engagement, I will be open and direct with the client. The client is requested do the same.
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I will be alert to noticing when a client no longer is benefiting from our coaching relationship and would be better served by another coach or suspending the coaching. At that time, I will encourage the client to make a change.